Services
Eyes on the property. A number you can defend.
Each order type below exists because something specific happened to the loan or the asset. Pick the trigger, and the scope follows from it. Order either line on its own, or pair them and get one reconciled file.
Condition — field inspections
What an inspector confirms on the day they stand there.
Value — BPO & valuation
What a licensed local broker is willing to put their name on.
Every valuation is prepared by a real estate licensee in good standing in the subject state who works that submarket. Not a national desk pricing a zip code they have never driven.
Standard turnaround
What we commit to, before you ask.
Business days from order acceptance to delivery, assuming access and clear instructions. Rush handling is available on every product. Portfolio agreements can set tighter SLAs by order type.
Terms we set up front
Four things we will tell you before they become a problem.
Where we don't cover
If a route isn't served, you hear it during quoting rather than as a missed SLA three weeks later. We'd rather quote less volume and hit it.
Where a BPO isn't permitted
State rules on who may prepare a price opinion and for what purpose are not uniform. If your intended use doesn't work in that state, we say so and propose an alternative product.
When the inspector couldn't complete
Blocked access, aggressive dog, gated community, wrong parcel, unsafe scene. You get the attempt documented with photos and a recommendation, not a padded report.
When our two reports disagree
Reconciliation happens in our QC step, in writing, with the reasoning attached. We don't quietly average two numbers and hope nobody opens the file.